Paid Project Process

Four clear steps from plans to delivery.

Project-specific design is a paid professional service. Design and production each follow a written scope, clear deliverables and defined payment milestones.

Dark-walnut custom joinery, fluted-glass screen and integrated storage niche
01

Submit your plans

Send floor plans, dimensions, reference images, project location, timing and budget range for an initial review.

02

Confirm scope & start design

We confirm the total design fee, deliverables, revision allowance and schedule. Design begins after the initial design payment.

03

Review, refine & finalise

You review the design, we complete the agreed revisions, and the design balance is settled before final files are released.

04

Manufacture & deliver

After design approval and final measurement, production proceeds through agreed milestone payments, QC, packing and delivery.

Payment milestones

Two agreements. Two clear payment schedules.

The exact amounts and percentages are confirmed in the written quotation for each project.

Design agreement

Design payments follow design progress.

  1. 01
    Initial design payment

    Paid after the written design scope, total fee, deliverables and schedule are accepted.

  2. 02
    Draft review & revisions

    The design is presented for review and the agreed revision rounds are completed.

  3. 03
    Design balance & final package

    The remaining design fee is paid before the agreed final design files are released.

Production agreement

Production payments follow verified milestones.

  1. 01
    Production commencement payment

    Confirms the order, material procurement, production detailing and factory schedule.

  2. 02
    Verified progress payment

    Paid at the clearly defined manufacturing milestone stated in the production agreement.

  3. 03
    Final balance before dispatch

    Paid after final quality evidence is provided and before the completed goods leave for shipment.

Responsibility boundary

Clear responsibilities from factory to site.

WholeForm coordinationClient-appointed local team
Approved product drawings and schedulesFinal site measurement and tolerance checks
Material samples and recorded approvalsLocal codes, permits and trade coordination
Manufacturing, agreed QC and packing recordsImport, unloading, handling and site storage
Package labels and remote technical supportInstallation, commissioning and final acceptance
Finished lighting, plaster, stone and walnut detail used as a quality reference

Quality & delivery

Samples, records and labels make the package inspectable.

  • Samples and drawings tied to approval status
  • Agreed inspection points and documented exceptions
  • Room and package labels for local handover
  • Defined change and replacement-item rules

Start the process

Send the current plans. We will confirm what is needed before paid design begins.

Submit Your Project
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